Frequently asked Questions
We are always here to help, but you might find the answer to your question below
Q: How do I contact you?
A: You can find all our contact information here
Q: Where do you DELIVER TO?
A: We are currently able to ship to all EU countries and Norway.
Q: How much is shipping?
When buying on Omniblonde.com you will get FREE EXPRESS SHIPPING on orders above €20
Q: What is the delivery time
A: in most cases the delivery time is no more than 2-3 work days. But if you live in a remote area delivery time can be a little longer.
Q: How do I make a return?
A: When you have informed us that you are cancelling your purchase, you have 30 days in which to return the goods to us. We will pay for returning the package, as long as you use the return slip provided by us. You can request a return slip here
Q: Why create a brand for blonde hair?
A: After interviewing all our blonde heroes around the world, we saw a need for a brand that specialises in all aspects of blonde hair—providing shine, strength, moisturise, volume and tone.
Q: What does Omniblonde mean?
A: ‘Omni’ is a Latin prefix meaning ‘all’ or ‘every’. And, “blonde” is obvious. So Omniblonde is a product for every blonde
Q: Do your products work on hair that has been lightened or treated?
A: Yes. This is where our products excel like no other. Our products are specifically made to rejuvenate and strengthen chemically treated blonde hair.
Q: I'm not blonde, can I still use your products?
A: While blondes with chemically treated hair will get the most benefits from our products, Omniblonde products provide benefits for every hair type.
Q: Do your products have sulfates?
A: No, we chose to not have sulfates in any of our products.
Q: Are your products vegan?
A: Yes, they are vegan.
Q: Do you use harsh chemicals?
A: We say ‘no’ to all harsh chemicals. We’ve partnered with the Green Salon organisation to ensure the health of stylists, consumers and the environment.
Q: What fragrance do you use in your products?
A: We use the highest quality perfumes, to create a gorgeous, settled scent in each of our products.
Q: Where are your products produced?
A: All of our products are produced in Scandinavia.
Q: What is Omni Lightening Defense Complex?
A: The Omni Lightening Defense complex is the heart of all our products. It consists of high-quality ingredients such as goji berries, natural corn sugar, sunflower oil. and hydrolysed vegetable protein.
Q: Where can I buy Omniblonde?
A: You can buy our products at your local hairdresser or at omniblonde.com